Review Time
These guys all sounded good on paper, but were absolute liars. They quoted one price and said they charge by the sq. ft., then once they showed up at the new house, they decided they now charge by weight and jacked the price up by $3,000. Then they wouldn't unload my items until I paid. That, and they broke a ton of items during the move. Absolutely avoid these guys at all costs! Their very own staff even warned us they would try to rip us off, and did! Do not go near these guys or do any business with them unless you want to pay extra for breaking half of the items in your house. Stay very far away!
These guys all sounded good on paper, but were absolute liars. They quoted one price and said they charge by the sq. ft., then once they showed up at the new house, they decided they now charge by weight and jacked the price up by $3,000. Then they wouldn't unload my items until I paid. That, and they broke a ton of items during the move. Absolutely avoid these guys at all costs! Their very own staff even warned us they would try to rip us off, and did! Do not go near these guys or do any business with them unless you want to pay extra for breaking half of the items in your house. Stay very far away!
Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.
They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM
Movers arrived on time and managed to load the truck quickly, sensitive items were covered with thick blankets. Delivery was also on time but there was a bit of a miscommunication regarding the eta, overall the service was decent. Communication could be better !
If I could give zero stars I would. They took my $500 deposit with a credit card immediately. When the drivers showed up (with no truck), the quote tripled and they wanted cash, Venmo, money order or Cash App. I refused and cancelled. They refuse to return my deposit.
WORST MOVE OF MY LIFE. Before you even THINK about consenting to embarking on the horrific experience that is being bound by a contract to A&M Moving Services or their parent company EZEE Moving and Storage LLC, do yourself a favor and read the reviews and comments on the Better Business Bureau website to find dozens of carbon copy experiences that these people have been dishing out to people across the country. These Google reviews persuaded me to give them the benefit of the doubt, and I hope my review can dissuade anyone who is foolish enough to consent to this abuse. My personal experience in booking a move from Austin to Atlanta started with the initial sales person being helpful and communicative, overall being very professional and reassuring that this is a good decision. Exact words were “this will be the easiest move of your life”. Once you sign the contract and pay the initial deposit, they will block your number and force you to deal with Mahmoud and Ahmed who are the dispatch team. They are uncommunicative and unprofessional and will blame you or their crew consistently for any hiccups in this process. The move ended up costing approx 2x what was initially quoted, multiple large pieces of furniture missing or damaged, fragile boxes upside down and stacked underneath heavy boxes ( clearly marked mind you, almost comical if it wasn’t our things being actively destroyed ). The real kicker in this experience was the delivery in which the driver arrived 5 hours after he said he would, at 10:30 pm on a Saturday night. They left by 12:30am with multiple boxes left outside in rain ( for us to discover the next day!! ) large table left disassembled and house left in disarray. During the two hours, Ahmed had multiple crew members walk off over money and time disputes. In the aftermath, their parting gift is their claims process which is intentionally designed with the hope that you never will get any reparations. I wouldn’t wish these grifters on anyone, so if anyone reads this, please do yourself a favor and go with literally any other company!!!!
This company basically tripled the price. I agree with other comments they put you in a bind and you have no choice but to go with them. I will say the team that picked up my furniture were fantastic. The team that delivered it were awful. There were two of them, one worked for A&M the other was picked up as a day laborer. He did better than the employee. FAYI was the employee he did not give a care about our belongings seemed like he could not be bothered. Did not want to put furniture together I had to call Mo at dispatch and he had to tell him to do it. My dryer is broken along with some other things. Claim has been filed. The moving costs are horrendous and I will never do it again. DO NOT USE THIS COMPANY the costs will keep going up
If I could give less than one star I would! I think every piece of furniture I have has been damaged by these unsavory people.The price doubled like most people here are saying and they treated us like we were scum.Money aside from it, they treated me and my belongings like trash.They wait till you're backed into a corner time wise and then they double the price!!! My wife took a picture of the trucks DOT number and I looked it up on FMCSA only 1 truck listed for this company (not A&M by the way) the complaints were same as on this page. Deceptive business practices and damaged items among others.....
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At A&M Moving Services, we have a core mission to deliver cost-effective and reliable removals services across the USA through our best practices. Our experienced and talented moving professionals are committed to providing the highest level of integrity and satisfaction to the customers on each and every step of relocation processes. After successful moving operations in almost all the states. We are equipped with the best talent and infrastructure to accomplish all sorts of customers’ needs in the USA.
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