Update*** their insurance company has cut ties with them so you will not be reimbursed for damaged items***DO NOT DO BUSINESS WITH THIS COMPANY! They are frauds. Moving is very stressful and this company will make your move a living hell. Please trust me on this as I would hate to see others fall victim to their predatory sales tactics I was given a quote by a man named Fox. Do not trust that man he will say anything to land a sale. I was very honest with the items I would be moving from MA to NC. I even sent pictures and videos. Fox took an inventory and it lined up with the items moved. Upon moving day, the movers looked at my items for about 30 seconds and let me know that it was too many items and the price would increase. After going back to their truck for 20/30 mins they gave me a new quote DOUBLE the amount agreed to. Additionally, I was not able to pay on a credit card like I was promised by Fox I would be able to. I had to use venmo (sketchy)and when my bank would not let me send more than 1k I was treated very poorly and felt threatened— there was no compassion for the fact that I was expecting to pay less than half the amount on a credit card that day. I was naturally very stressed to learn of the increased price and alternative payment methods. When booking I was sent a secure PayPal link so I know I was protected should anything happen. I was in touch with another woman at the company who showed no compassion for the situation and was downright mean. You also can’t back out or else you lose your deposit even though you had a SIGNED CONTRACT agreeing to an amount. These people are thieves. I was backed into a corner with no other choices. I was told my Fox the advantage of their company was they were proprietary had their own movers/trucks etc. so it was a red flag when they arrived in a rented Penske truck. I was then told later that night that they would be arriving early so I drove overnight to my new place to meet them. The night before I reached out they told me “the truck broke down and there would be a delay” That’s a lie because the truck was RENTED and a large national truck rental company would 100% replace the truck if it broke down. So I’ve been left without furniture for a week. Communication was extremely poor during this time. I was extremely stressed out the entire week due to this and at points figured I would never see my things again. These movers made what should have been an exciting time in my life a nightmare I was left sick to my stomach throughout the week and even dreaded their arrival because of how I was treated. I hate that this is what they did to me and do to other people. Upon delivery I had thousands of dollars of damage (broken tv, solid oak desk, console table, custom made frames) I have filed a claim with their insurance it is currently pending PLEASE SELECT ANOTHER COMPANY THIS COMPANY DOES NOT DESERVE TO BE IN BUSINESS. I will be filing with the BBB to launch a formal complaint against them because nobody should be treated like this.Do better than me. Chose a local reputable company. I am pretty confident these other reviews were paid for by the company. DO NOT PUT YOURSELF IN THIS SITUATION PLEASE!!!
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At A&M Moving Services, we have a core mission to deliver cost-effective and reliable removals services across the USA through our best practices. Our experienced and talented moving professionals are committed to providing the highest level of integrity and satisfaction to the customers on each and every step of relocation processes. After successful moving operations in almost all the states. We are equipped with the best talent and infrastructure to accomplish all sorts of customers’ needs in the USA.
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