I do not recommend this company. At all.Go for PODS or U-Pack and hire local movers on both sides of the move.That is my recommendation. Save yourself the hassle.Here is how this company gets you:- A&M Moving employs what they describe as a "booking agent" called Moving and Relo LLC (A&M Moving claims that Moving and Relo LLC is not a broker, because I did not want a broker, but it acts just like a broker, as you will see).- It is likely that you will get contacted first by Moving and Relo LLC so they can quote you. I talked to a person named Henry. Moving and Relo LLC will push you hard for a "binding deposit".- Moving and Relo LLC operates out of New Jersey and they are not local. Pay attention to your Caller ID when they call you back.- Moving and Relo LLC will take an inventory list, but they will not get any dimensions from you on your items. Moving and Relo LLC pretends like the inventory list is what is important the whole time, but what is ACTUALLY important is the VOLUME that they reserve for you in the truck (not the weight either). At no time did A&M Moving attempt to actually figure out the actual volume of my items before their truck arrived.- Because Moving and Relo LLC does not get any dimensions from you, this allows them to intentionally underbid on the truck volume. Because they intentionally underbid the volume, they SEEM very competitive with PODS and U-Pack. But it is a ploy.- When the actual truck arrives during moving day, you will not have enough volume in the truck reserved and they will double the price per volume on you right at your door. Now you are stuck in their trap. These ransom up-charges will effectively double the cost of your move. I did not elect to pay much in these ransom up-charges, but I also forced to leave behind several thousand dollars worth of inventory.- Moving and Relo LLC then basically ghosts you. You will not be able to get anyone on the phone after you give them a binding deposit. The owner of A&M Moving (someone named "Mo") will act like Moving and Relo LLC is not their problem either, even though A&M Moving is their customer because A&M Moving hired them.- During transit and drop-off the whole thing was a mess. There is little visibility on anything that is happening with your items and they employ various subcontractors that all take different forms of payment and have different communication strategies. You will spend a ton of time managing the logistics yourself.- Several boxes of our items were repacked sometime after they were taken which complicates your ability to audit your items at drop-off.- They essentially force you to sign various contracts along the way or else they will not transport your items or get them off the truck at the drop-off address.What a mess.I used A&M Moving to move from Texas to Michigan in October 2022.Go with PODS or U-Pack. It is a little more work on each end, but your life will be MUCH easier. If you are moving to an apartment, PODS and U-Pack often offer free storage for a month so you can have local movers pick up your items at the drop-off address on your schedule.
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At A&M Moving Services, we have a core mission to deliver cost-effective and reliable removals services across the USA through our best practices. Our experienced and talented moving professionals are committed to providing the highest level of integrity and satisfaction to the customers on each and every step of relocation processes. After successful moving operations in almost all the states. We are equipped with the best talent and infrastructure to accomplish all sorts of customers’ needs in the USA.
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