Good,Agents waited patiently for our 3.5 hour delay through airport security (Lisbon security queues horrendous)Vehicle wasn’t what we ordered or expected- we’d ordered a small automatic SUV and were given a small / meduim saloon car…. Which in fairness performed okay except the gear box wasn’t good. Drop off was good too, all-in-all a satisfactory experience- only criticism was the vehicle 🚗….. if I request a pint of gin and tonic for example - I don’t wish to be handed half pint of beer 🍺 I get it that when you order the vehicle it’s ’or equal alternative’ but this wasn’t equal.
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