I have serious doubts about the legitimacy of this company. It seemed like they operated out of a van. I booked a Group D car that appeared to be similar to a Subaru or a large sedan. A few days before the rental, I emailed to confirm I was getting their largest vehicle, but they informed me I needed Group E. So, imagine my surprise when they showed up with a Seat Arona that barely fit our luggage and daughter. After driving a few blocks, I found the clutch was so stiff and temperamental that I had to return to their offices to get a different vehicle. Initially, they said they had none available, but then they provided a 2019 Skoda Fabia. While it was larger and easier to drive, it was old and consumed a lot of gas, using three-quarters of a tank to drive 300km to Sagres.We were instructed to return the car at Lisbon airport by driving to the purple level. However, when we arrived, there was no Amoita there. They had actually meant the parking garage at Terminal 2, not the car rental return car park. How were we supposed to know that? After hurried phone calls, getting stuck in traffic, and dealing with my daughter in tears, we finally received the correct instructions 40 minutes later. We had to find a man with a white van for the return. He claimed the return instructions were in the email, but I couldn't find them anywhere.Overall, the experience was sketchy, disappointing, and there was no price adjustment for the old car and the inconvenience. I would never rent from them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Rent a car Portugal. Car hire Algarve. Car Hire Faro. Lisbon Airport. Cheap car rental Portugal. Lisbon rent a car. Faro car hire. Renewable fleet. Many group of cars. Book now. Rent a Car at Amoita!
