When I placed my order, I was told it would take 8 weeks for shipping, yet 8 MONTHS later, I still have not received my delivery. I paid for a full container, but they opted for LCL. I’m very dissatisfied; please don’t make the same mistake of trusting this company. No one responds to my emails or calls, and now another company is pursuing me for payment that this company has not settled.
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AMOOV GROUP was created in 2014 by a group of like-minded moving & shipping professionals, to tackle the mediocre quality experienced overall in the moving industry. With 1 goal in mind: aim to provide a great & seamless moving experience, with the same high-level consistency, worlwide.
AMOOV continues to be built on this clear philosophy, based on two core principles : Quality and Customer happiness, at the base of every AMOOVers’ actions & decisions.
These principles reflect in many aspect of the service we provide:
- In the triple-layered carton boards or corrugated sheets our packing crews use.
- The care in the packing of your belongings; no matter they are fragile or not, expensive or inexpensive. We love our moves with 0 broken items.
- In our high-end & ISO 9001 approved international supply chain processes, door to door: keeping timeline we promise, despite & taking into account COVID-19, geopolitical issues, port congestions or other events.
- Above all, they reflect in the crystal-clear communication and anticipation of our move managers to our customers, keeping you informed at all time. That reflect in our commanding “1 hour reactivity” rule to any of your questions.
We don’t think of ourselves only as a customer-centric enterprise, but also and foremost, a people-focused enterprise. We understand that at the end, we move the whole life of individuals, families, & employees, and that every move is unique in circumstances. At the end, moving happiness is a mission that we take…Very seriously 😉.
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