I purchased a dress that took over two weeks to arrive. The fabric felt like plastic and the shape resembled a sack, unlike the advertised item. The print was not the bohemian design I ordered, but rather an unattractive leopard print. When I tried to initiate a return, the process was frustrating. They first requested photos, which I provided. Then they claimed they sent the correct print and offered me a 10% partial refund or I would need to cover the return shipping to Asia. It's misleading for them to claim they are based in Sydney. Why should customers bear the cost for their mistakes? After numerous emails, they finally offered a 25% partial refund, clearly banking on the fact that most customers lack the time, energy, or trust to send items back to Asia, especially without assurance of a refund. Avoid this company at all costs. Total scam.
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