amouage.com

1.5
1.5 Based on 22 reviews

Amouage is an international luxury fragrance house renowned for creating some of the most finely crafted perfumes in the world. Founded in the Sultanate of Oman in 1983 to be ‘The Gift of Kings’, the House has redefined the Arabian art of perfumery and ga...

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Hayley Adams
Frustrated by Lack of Support

I'm at a loss for words regarding my experience with the service. It seems they are ignoring my emails or are completely unavailable. I've attempted to reach out via both email and chat, but have heard nothing back. While I appreciate the quality of the perfume, the lack of customer support is shocking. If there's a way to get assistance, please inform me. I even tried calling, but still got no response. I need to cancel my order due to an incorrect payment method, and a simple adjustment could have been made if someone had just replied. Unfortunately, I won’t be ordering again, as I can't risk facing similar issues without resolution.

1
Date of experience: Jan 11, 2026

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Business Details

  • Amouage is an international luxury fragrance house renowned for creating some of the most finely crafted perfumes in the world. Founded in the Sultanate of Oman in 1983 to be ‘The Gift of Kings’, the House has redefined the Arabian art of perfumery and garnered a global reputation for bringing innovative modernity and true artistry to all its creations.

  • email info@amouage.com
  • language https://www.amouage.com

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