AVOID THIS SCAM, ABSOLUTE GARBAGE, FAKE JEWELRY!
I bought a platinum ring with a diamond for EUR 1279.20 , that turned out to be silver and moissanite - which is in reality about 30X times cheaper, no value and I have an certified assay report to back up my claims.
Several other people have pointed out similar concerns but I have real proof.
The good reviews are either fake or the people dont know that they have been cheated.
Here is how the scam works:
Firstly, items are not shipped by Amour Diamant (there is no such company), but by Shanghai Taozhi Jewelry Co. Ltd.
You can find them on Alibaba and see that they sell silver and moissanite engagement rings, WITH SAME IMAGES FOR 30X LESS! This Chinese seller doesnt even have white gold and diamond jewelry!
Secondly - when you buy a real diamond that is authentic, you are entitled to receive a physical certificate that exists only in 1 copy, so it cant be duplicated.
When you buy from Amour, they send their own digital version of a certificate for a diamond that exists, so that it can be verified on IGI website, but that diamond has been sold long time ago, and this certificate number is not for your stone.
This way, they are able to present their stone as if it was authentic, but both the stone and this file is worthless for you. Think of it like someone sending a copy of your passport with their photo in it.
I contacted International Gemological Institute (IGI) and they confirmed me that all certificates should be physical, not digital.
Thirdly - I asked DHL for invoice and import declaration and invoice was from Chinese supplier for USD 57.14 :)
Furthermore, when I asked for a refund/return, I was provided 2 options for return addresses.
The first option was in the UK. When I googled the address, it showed that it belongs to MyUKMailbox - a mail forwarding service.
The other address was a residential address in a small town in Germany. :)))
This did not convince me that my return would reach the seller so I pressed for a refund while keeping the useless item. In the end I was able to negotiate 1000 EUR refund and to keep the item.
I also had opened a dispute on Klarna and had invoice and assay report to support my case but I didnt want to risk the whole amount by entrusting verdict to the Klarna dispute team.
I take this 279 EUR loss a learning opportunity and to help you all not make the same mistakes.
Im glad I used Klarna, because otherwise there is even less leverage on the seller.
I will also be contacting Klarna, Shopify and UK and EU consumer protection agencies to take action against Amour Diamant scammers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Make your love story unforgettable with our happiness generating rings with gorgeous gemstones at the best price on the market.
