What can I say other than I have never come across a more incompetent bank in my life. We bank with AMP and are refinancing to build a house. Extension after extension after extension, asking multiple times for information we had already sent. They even asked how we were going to pay out the construction loan and who the bank was. We're applying for a construction loan you Muppet. Needless to say, we are refinancing with another lender and never going to AMP again.
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AMP is a financial services company in Australia and New Zealand providing superannuation and investment products, insurance, financial advice and banking products including home loans and savings accounts.