I recently gave a 3-star review after a slight issue with a part I bought. Unexpectedly, I recieved a phone call from them, and after a bit of advice and "jiggery-pokery", all is now well. The problem was remedied promptly, clearly & politely over the phone, and they even threw-in a "good will gesture". I cannot fault their service, and will always recommend Ampere to anyone looking for good quality e-bikes PLUS great customer care and after sales help.
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