I am extremely impressed with the totally professional service I received at Amplifon Chester le Street, when I had my ear wax removed. The Clinic Manager and Hearing Aid Audiologist, Jackie Cowan, who successfully removed the wax from my ears was so friendly, patient and understanding. The wax in my ears was so hard (it had accumulated over many years) that it took three attempts to completely remove it! Jackie was lovely. Once all the wax had been removed, she advised me to clear my ears weekly using Cerumol, and to call in for a free ear check if I had any concerns. It is this aftercare which really impressed me.In fact, I am really impressed with the entire team at Amplifon Chester le Street. The receptionist is lovely, and, as I have said, both of the Clinic Managers/Hearing Audiologists (Claire Abbey and Jackie Cowan) are highly professional and totally customer focused. I would recommend Amplifon Chester le Street to anyone with hearing problems or anyone who needs advice about improving their hearing.
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