We started this service in 2017 when someone at the door misrepresented themselves and I thought our service was doing an upgrade. In 2020 someone came out to replace a faulty doorbell. When I called to close my account in 2022 I was told that since I signed a document for the replacement our service was for a new 5 years to 2025. I called when the extension was up and found out they automatically renewed the service until April of 2026. I did not care for the customer service or the faulty equipment and have purchased my own cameras and monitoring through my phone. Thanks but No Thanks.
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