The equipment is sub-standard compared to other companies. I burned something in the kitchen more than once and the alarm system would never go off. My fire alarm did go off one time and the company never call me. My door was left open by accident and I never once received a call from the company to see if anything was wrong. The sensors on the doors kept falling off and I had to pay a technician to come and put them back even do they did a bad job installing them to begin with. By far this is the worse company I ever did business with. They to cancel my account I have to send a cancellation via certified mail. Overall terrible experience from one to 5 stars I give then a negative 5.
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