Order placed 7-8-25, after 2 weeks with no email, tracking number or email with an update informing me that my item was on back order but I was not told this until I called 3 times and finally got a call back. I was told that it would another 3 weeks (8-21-25) before they would have it to ship. Today is 8-23-25 and again I have not been updated IF or WHEN I might receive my order. Customer service is very lacking and communication almost nonexistent. Luke Oliver
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AMS Fireplace, a 15-year-old Southern California co. specializes in providing elegant, modern fireplace designs by top brands such as Kozy, Regency, Flare, and others. We work with licensed fireplace installers, architects, and designers all over the n...
