I ordered a humidifier on December 18, 2025. The site mentioned it was a preorder to be shipped after December 22. I was fine with that and went ahead with the purchase. After a week, I still hadn't received any updates, so I tried emailing support, using the chat, and calling multiple times. As of January 1, 2026, I still have no idea if my product will arrive or if I’ve been scammed. I understand delays can happen, but the lack of communication is frustrating. I hope they ship my order, and I will update my review if they do.
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At Amsterdam Grow Supplier, we work hard to provide growers with the best products and service. Our company has been growing rapidly, and while we’ve faced some logistical challenges, we are continuously learning and improving.
We notice that negative experiences are shared more quickly than positive ones, even though we’ve already helped hundreds of satisfied customers. Your feedback – both positive and critical – helps us move forward.
With David as your point of contact, you can always count on transparency, dedication, and support.
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