amtrak.com

1.6
1.6 Based on 581 reviews

House Rules: On our Facebook page, we want our riders to get to know us, but more importantly, we want to hear about your experiences aboard Amtrak and how we may help to make your journey more enjoyable. Tune in for deals, tips and the opportunity to j.....

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Carol Ann Long
Frustrating Experience

On a recent trip, I boarded a charter bus in Bakersfield. The attitude of the staff was terrible. A young man politely explained he wanted to sit with his mother, but the attendant rudely removed them from the bus. This experience was far from pleasant, and I hope I don’t encounter this staff member again. The service should be welcoming, not harsh.

1
Date of experience: Nov 06, 2025

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Business Details

  • House Rules:
    On our Facebook page, we want our riders to get to know us, but more importantly, we want to hear about your experiences aboard Amtrak and how we may help to make your journey more enjoyable. Tune in for deals, tips and the opportunity to j...

  • language https://www.amtrak.com

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