Welcome to a subscription you can't cancel. I'll start off by saying the product itself is trash, which is why I tried to cancel in the first place—it made my hair start falling out.I get they trap you by saying if you try our trial you must subscribe for a month but for the love of god let me cancel after that month ends (here’s the trap you can’t ever cancel).This company won't let me unsubscribe; I've sent multiple emails over the last month. The first email was sent on February 7 with no response. The second email, attempting to cancel, was sent on March 7, also with no response. The third email was sent on March 12, followed by a fourth email on March 19. Finally, I received a response, stating they'll cancel my subscription after my next order! The team tried blaming me and telling me it's too late to cancel, stating that I must cancel three days prior. I've tried, and your team's failed response is not my problem. The manager, Michelle, took way too long to respond, more like a month.
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Aware that as a woman with natural hair it is very often complicated to take care of her hair and make it grow faster, we have worked for several months and tested hundreds of ingredients to offer you hair care products that will suit you and will really help.
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