They are not responding to my emails ever since I requested for a refund. I wouldn’t recommend buying from them. I expected my delivery to be delivered in my address only to find out I have to collect it to the post office whom they have asked me to pay almost the same amount of money I paid for the older which shocked me. I emailed the company inquiring about a refund they never responded up to date. I made tons of emails without winning. They also deleted my comments on Facebook. They finally responded and stated that there’s no way I can send their product back to them which means I will never get my money back. I just pay extra for postal fees which I was not aware of as I thought they will deliver to my address. I’ve been receiving deliveries in my house there’s no way they attempted to deliver and I was not available. Their courier company just delivered to the post office which affects us as customers in South Africa as we have to pay for collection money that is close to the order placed. This response does not change anything. Their website guarantees refund but when you want it, they refuse. I asked for guidelines to send the order back they stated that it’s not possible.
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Aware that as a woman with natural hair it is very often complicated to take care of her hair and make it grow faster, we have worked for several months and tested hundreds of ingredients to offer you hair care products that will suit you and will really help.
More and more women have tested several brands that make promises but without real results. At Amyla Cosmetics, after testing our products on hundreds of women with different hair qualities (from 1A to 4C), we are sure of the quality of our products and that is why we offer a money back guarantee.See more
