ancestry.ca

3.8
3.8 Based on 151 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mr Mark Boothroyd
untrustworthy, unreachable and complete waste of time

Decided to cancel as never received results from the DNA profile kit I sent back to them last August.Tried to cancel but denied access due to some "technical error" - on multiple occasions. No response from telephone line or emails.Had to resort to my bank who will raise my concerns as a dispute, but it is an unwelcome faff.They seem to be purely online and if anything goes wrong they are unreachable. USELESS. AVOID!!

1
Date of experience: Feb 13, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More