Review Time
The reason I don’t recommend testing your DNA with ancestry is not for the reasons commonly pointed out by others such as the cost of membership which can be $300+ per year forever, it’s because I have no trust in the results. I submitted saliva samples for my parents (both 82), and when we got the results our family was stunned as this was contradictory to the extensive genealogy reports we have done in years past, using historical records as far back as they were kept. The results showed my dad is 26% Germanic, which was 2nd to 33% Central Scotland and Northern Ireland, with other regions combining for the balance. We dug through our extensive old records and could only make assumptions, but my dad accepted this and embraced his new found heritage, having previously believed all his life he was 100% Scottish. Then, 1 year after we got these results, we got an “updated” result from the same sample, with very different heritage. This time no Germanic, virtually all British, confirmed by their maps. The explanation given is they have further defined regions, but bottom line is this was a roller coaster I’d rather not been on. I’m a firm believer in science, but am confused how results can change based on “updated information” gathered by Ancestry. How can I be certain these new results won’t change again after another Ancestry update? If you’re looking for a fun little exercise and understand that the results may change, then go ahead, but if changing results may be confusing or emotional, maybe stick with old school research and pass on Ancestry DNA.
Could not get any relevant information re family members already tested by you. Got a verification code at one point but could not get back to enter it where originally requested.Hardly user friendly and unable to get what I paid for.
Decided to cancel as never received results from the DNA profile kit I sent back to them last August.Tried to cancel but denied access due to some "technical error" - on multiple occasions. No response from telephone line or emails.Had to resort to my bank who will raise my concerns as a dispute, but it is an unwelcome faff.They seem to be purely online and if anything goes wrong they are unreachable. USELESS. AVOID!!
i purchased a dna kit last september, waited two months for the results then to be told dna couldn’t be extracted, purchased another dna kit in december and today 10th of feb to be told results will be ready 4th march yesterday it was the 21st of february. for ever moving the results day. nearly been 3 months. AND THIS IS ON THE PRIORTY PROCESSING !!what i do find strange is today i got an email to say my subscription renews in march so more than likely my results will come after the renewal date. which will be £49 to renew. to me it is like they are running a scam to make you renew with time scales. they have no complaint process which i find strange. if ancestry and my heritage use the same data base i would recommend my heritage.the lady i spoke to said there is a back log,if this is the case they should advise on there website.DONT BUY THE PRIORITY PROCESS, ITS A SCAM IN ITS SELF !! if i could give it 0 stars i would!!
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