ancestry.ca

3.8
3.8 Based on 151 reviews

...

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Bill Green
Log in frustration

As a computer, Luddite and being 89 I had a problem with the Ancestry log in, so I turned to your AI Chat. After much typing, on my part, it gave up and referred me to a live agent. He was as useful as the AI "Help", I am sorry to say. With help from a neighbour, we managed to find a solution.In a side note, I still do not understand my Tree, when I display it. I have added my cousins etc, yet it does not show them. I realize it is most probably my "finger trouble" but I am still learning.

2
Date of experience: Jan 29, 2026

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