I held an Ancestry account for many years but in the last six months I have had nothing but trouble when trying to add information to my tree. I keep getting messages like 'This page is not available please try later' or the hint sign is above a name and when I go to that person in the tree it says you have reviewed all the hint for this person. Another problem is the hints come up one at a time therefore making you go back to the same person over and over again.I telephone the 0800 number and got a Far Eastern sounding person who kept repeating everything I said then she wanted part of my bank details. After that I terminated the call and told her to telephone me back by a certain time and it is now 20 minutes past the deadline and no reply. Ancestry are failing. I still have a few months of my membershipleft and am thinking of cancelling it.
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