Okay. So it's Friday night and because of one flat's STUPIDITY, the fire alarm went off!!!
An HOUR LATER, it's STILL going off.
I pulled the 'emergency cord' and it took 15 MINUTES for someone to ANSWER!!!
If it was a GENUINE EMERGENCY, I'd be DEAD!!!!
I've just spoken to one woman who said the fire brigade came out, but they're not allowed to even TOUCH the alarm box, it has to be someone from Anchor comes out to turn it off!!!
So as it is late on Friday night, it could be MONDAY MORNING before anyone turns off the FIRE ALARM!!!
So, if you plan on moving into an Anchor property, don't have a medical emergency, or you'll be DEAD before anyone answers your call!!!
Post-edit: Someone DID come out to stop the alarm. But I stand by my complaint of 15 MINUTES to answer the emergency cord is UNACCEPTABLE!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
We're England's largest not-for-profit provider of housing and care for over 55s.
Helping people enjoy later life is our passion. It has been for more than 60 years. And today, we offer an impressive choice of housing for sale and rent, shared ownership properties, care homes and services at almost 1,700 locations across England.
