Review Time
Anchor House as a company, and the duty manager in St Andrew's Court, Watford, were incredibly helpful and supportive from my first interactions. They made the move easy and stress free, and I couldn't be happier with my new home. Debbie is a genuine marvel, and so supportive to work with. Highly recommend, Anchor House, Watford.
Okay. So it's Friday night and because of one flat's STUPIDITY, the fire alarm went off!!!
An HOUR LATER, it's STILL going off.
I pulled the 'emergency cord' and it took 15 MINUTES for someone to ANSWER!!!
If it was a GENUINE EMERGENCY, I'd be DEAD!!!!
I've just spoken to one woman who said the fire brigade came out, but they're not allowed to even TOUCH the alarm box, it has to be someone from Anchor comes out to turn it off!!!
So as it is late on Friday night, it could be MONDAY MORNING before anyone turns off the FIRE ALARM!!!
So, if you plan on moving into an Anchor property, don't have a medical emergency, or you'll be DEAD before anyone answers your call!!!
Post-edit: Someone DID come out to stop the alarm. But I stand by my complaint of 15 MINUTES to answer the emergency cord is UNACCEPTABLE!!!
Okay. So it's Friday night and because of one flat's STUPIDITY, the fire alarm went off!!!An HOUR LATER, it's STILL going off.I pulled the 'emergency cord' and it took 15 MINUTES for someone to ANSWER!!!If it was a GENUINE EMERGENCY, I'd be DEAD!!!!I've just spoken to one woman who said the fire brigade came out, but they're not allowed to even TOUCH the alarm box, it has to be someone from Anchor comes out to turn it off!!!So as it is late on Friday night, it could be MONDAY MORNING before anyone turns off the FIRE ALARM!!!So, if you plan on moving into an Anchor property, don't have a medical emergency, or you'll be DEAD before anyone answers your call!!!Post-edit: Someone DID come out to stop the alarm. But I stand by my complaint of 15 MINUTES to answer the emergency cord is UNACCEPTABLE!!!
Right from the beginning of filling out the application to moving in everything has been very smooth and easy with help always available just a phone call away. The location manager, Laura, was extremely helpful with the sign up and moving in process and all the residents have been very welcoming. The studio flat I have moved into is a very reasonable size with lots of light from large windows. There's a very well designed shower room with loo and basin and a nice kitchen and storage rooms. There is also a communal garden and sitting room plus a laundry and the whole building is very well looked after. I am very, very happy and grateful to be living in such a great place.
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