My experience with the service has been frustrating due to significant issues with the checkout process and customer service. After making a payment via a digital wallet, I received no confirmation, which prevented me from applying a discount code. I reached out for a cancellation shortly after purchase, but their response took several days, by which time my order had already shipped. I was then informed of a cancellation fee for returning the item, despite the delay being their fault. Additionally, my request for information on how to leave a public review was ignored. Overall, this raised concerns about fairness and accountability.
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