Review Time
I placed an order 26 days ago and still haven't received the item. I contacted the support team several times, but only got automated replies. Eventually, I managed to reach what seemed like a real representative, but they were unhelpful. It's straightforward—when I pay, I expect to receive the product. When that fails, I shouldn't have to struggle to get my money back.
There was a problem with my order, and the support team couldn't get the video to function properly for verification. They continually asked me to send the video in various formats, dragging the process out until it was too late to resolve the issue. The customer service was unhelpful.
I encountered a problem with my order, and the support team struggled to provide a working video to verify the issue. They kept asking me to send the video in different formats, leading to a frustrating back-and-forth until it was too late to address the problem. Customer service was ineffective.
My experience with the service has been frustrating due to significant issues with the checkout process and customer service. After making a payment via a digital wallet, I received no confirmation, which prevented me from applying a discount code. I reached out for a cancellation shortly after purchase, but their response took several days, by which time my order had already shipped. I was then informed of a cancellation fee for returning the item, despite the delay being their fault. Additionally, my request for information on how to leave a public review was ignored. Overall, this raised concerns about fairness and accountability.
I bought a premium handbag and wallet, which I expected to be of high quality. However, the handbag arrived with what looked like wrinkles and thin leather, and the magnetic closure was ineffective. My wallet had a slot that ripped easily. After contacting support with photos, I was told they wouldn't assist me as it was considered normal wear and tear. I am very disappointed and will not purchase from this service again.
I purchased a phone case for my new device. Initially, it seemed fine, but the leather marked easily and tore. When I reached out about their supposed warranty, I was told it didn't apply as the case isn't meant to protect the device like other cases. I wouldn't recommend this service and suggest looking elsewhere.
I bought an expensive phone case and found it slippery, making it difficult to remove. After returning it, I was shocked to see a deduction from my refund due to a 'scratch' on the leather, which is unreasonable for a one-time handling. This left a negative impression, and I won't recommend this service.
I was initially excited about the leather cases but faced issues with a defective phone case and unhelpful customer service. After pushing for a resolution, I received a gift card that didn't cover my costs. Additionally, my recent order was incomplete, and customer service refused to assist me further. I will not be ordering again.
Claim your business profile now and gain access to all features and respond to customer reviews.
interiorfascination.co.uk
oilcloth.com
nordinahome.com
www.guardiangaragedoors.co.uk
mybobs.com
rathwood.com
mossandmoor.co.uk
www.finelivinginteriors.co.uk
planfor.pt
amareliving.com
