I lost a foot from my thawing plate, which is a fantastic tool for speeding up the thawing process. I reached out to customer service about this and was assisted by a representative named Katrina. I was really impressed by the customer service I received; the communication was clear and informative. She found a new foot for me and sent it out quickly. Thank you very much to the team, especially Katrina.
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Our food mixers have been voted amongst the Top Ten in the UK by the Independent and our products have appeared on several TV programmes including Masterchef, Come Dine With Me and The Gadget Show.
We have teams dedicated to unearthing and developing high quality inventive products, all of which are inspected and tested to the highest standards and specifications.See more
