Terrible nonexistent customer service. It took two weeks to send return information. It has been almost 3 weeks since receipt of my return product per UPS tracking. I have emailed them several times requesting an update on return/refund status. No response at all. I diligently followed the return instructions paying nine dollars for return ship and supposedly another $10 to their recycle fee. Ok with that, now I just want my money back. This company has bad vibes.
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