The contractor I hired was excellent. However, my experience with the service platform was terrible. After entering the necessary details for HVAC ductwork cleaning, I couldn't complete my request due to an incorrect phone number on the site. Surprisingly, I still received an email with a quote for $251. The contractor called to schedule an appointment and arrived on time, providing professional service and doing a great job. However, his actual charge was $513, which I paid despite the discrepancy, as it was not his fault. He mentioned this issue has occurred before with the service. When I tried to reach customer service to resolve the price difference, it took me 15 minutes to find the right contact number. A polite representative took my call, but I have little hope of recovering the $262 difference. I do not recommend this service.
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Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
