I never even became a customer and I still had a bad enough experience to post about it here. I created an Angi Pro profile just to explore the platform. I only put in the bare minimum of details just so I could have a look around. The login and setup experiences are so glitchy that I didn’t feel like my personal info would be safe so I never finished setting up my account and promptly forgot about it. A few weeks later I started getting calls almost every day, sometimes twice a day from some rep who would leave their name but no details, so I know its a sales call, probably to try and sell me their scammy lead packages. It should be obvious from my profile that I am not running my business off Angi and never even used my account. Every time I block the number they call from they just use another number! This has been going on for weeks. I would have expected someone from customer support to call me first with something like “hey we noticed you never finished setup is there anything we can help you with?” before trying to take my money. I’m shocked at how aggressive they’ve been. I've tried to delete my account, but thats not something you can do online you have to call customer support, which I’ve done several times and have not been able to reach a live rep, I've tried several different numbers too. Even the phone tree tries to funnel you to someone who will sell you ads and will hang up on you if that’s not why you’re calling! I had only been lightly considering using the platform but I definitely won’t now and can’t recommend this service either. They REALLY want to take your money but don’t care about you at all. Absolute trash customer experience.
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Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
