I booked a prepaid garage door repair. Angi said the repair person would come on 10/2 and that I could track his arrival. No one showed up. After contacting Angi through their incredibly convoluted chat/CS agent process, they said it would be rescheduled for 10/21. No one showed up. Then they cancelled the job. I asked them to refund my prepaid billing. They said I'd get it in 3-5 business days. When it didn't show up on my account, I re-contacted them again. The CS-agent said that a previous CS-agent had filled out the form but had failed to submit it. She said she was now doing it. It's over a month since I started this process and they've dropped the ball on every possible occasion. This company is either totally incompetent or fraudulent.
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Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
