⭐ 1 Star – Deceptive Trade Practices, Fraudulent Leads, and Refusal to RemedyAngi Pro engages in deceptive and predatory billing practices that place an unfair financial burden on contractors. I was charged over $260 per lead, and one of the alleged “verified” customer leads I received was an 8-year-old child. This fact alone demonstrates a complete and obvious failure in basic customer verification and quality control.Of the four total leads provided, I was unable to make contact with a single legitimate adult customer, despite making multiple documented attempts. When I formally disputed the charges, I was informed that I was ineligible for a credit solely due to “non-contact.” In other words, I was financially penalized for Angi Pro’s failure to deliver valid, reachable, or legitimate consumer leads.Requiring contractors to pay hundreds of dollars per lead without any guarantee of authenticity, accuracy, or human contact constitutes unfair business practices and misrepresentation of services. Angi Pro markets these leads as qualified and legitimate, yet offers no meaningful consumer protection or contractor remedies when their own system fails.This business model transfers all financial risk to the contractor while shielding the company from accountability, which is both unethical and arguably unlawful. Their dispute process is ineffective, their customer support is dismissive, and their refusal to issue credits reflects a system intentionally designed to extract revenue without delivering value.I strongly urge contractors and small business owners to avoid Angi Pro entirely. Participation in this platform exposes professionals to financial exploitation, deceptive billing, and zero consumer protection.A formal complaint will be filed regarding these practices.
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Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
