We ordered tv installation with Walmart when we bought our TV. The installation required us to contact and set up an installation time with Angi.I cannot begin to describe how terrible the service has been. Three times, a time was set up to install the TV and each time Angi canceled 1-3 hours before the appointed time, after we had arranged our schedules to be home. Each time a new date was sent to us by Angi.and each time no one showed. We are in our 60's and will now have to install the TV ourselves. Now, I'm in the process of trying to get my money refunded for the installation or lack of installation. Have had a "chat" and received 2 emails (all within minutes of each other), stating the money will be refunded onto our card, or... no, they can't refund the money, so we have to submit a form and it will be sent to us as a check in 3-5 weeks... or do we want credit for future service? Future service? Not a chance. No way will we EVER use Angi. No one in the two emails or the chat could get their stories straight. Each gave a different answer. When I called someone at Angi, she read a script. Didn't address the issue. This company doesn't follow through on getting workmen to do the job they were paid by Walmart to do for us. And now, they are giving us trouble about refunding us the money.It's been a long time since I've disliked service this much.Please do not use Angi. The frustration isn't worth it. Besides, you might, like us, have them take your money and provide no service at all!
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Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
