I was looking for a contractor to replace my door jam with a new one, strong enough to hold my front door and a storm door. That's it. Just a new door jam. So, after answering numerous questions and filling out my personal information, I was given a confirmation e-mail. Location, date, time and the price. I was also e-mailed a picture and the name of the contractor that would be doing the job. Prior to the date for the job, I was inundated with numerous reminders of my upcoming appointment.
The day of my appointment; I am ready! I wait and wait and wait. When my contractor is 35 minutes late, I call Angie to see if he has been in a car accident. Why else would he not be here? I am put on hold. "Oh, Christopher T. has just, right now, called in. He is very sick and can not make it. He is taking his medicine right now. Let us reschedule for another day."
For a business to send me 18 reminders, it seems awfully odd that I would not have been notified of a cancelation prior to me calling them. And to tell me he is taking his medicine right now?....Really?
I will never do any business with Angi.
Claim your business profile now and gain access to all features and respond to customer reviews.
Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.See more
