Wouldn’t recommend this company if my life depended on it. They used to be called Axsess Today but I assume they shut that company down because of how dodgy they are. Not only did they charge GST on top of a purchase that had already been charged GST, but they are the most inconsiderate people I have ever dealt with. Seems like there’s around 4 people working there and they couldn’t give a stuff if you are in financial hardship or not. During the pandemic my business was shut down because of lockdowns and it was nearly impossible to pay the amount owing. I called to see if there were any solutions and explained my circumstances and was told that I need to send a detailed email explaining what had been discussed on the phone. I sent the email, revealing confidential and personal information and didn’t get a response for over 10 days so I then I sent a follow-up email and never got a response to that either. Fast forward to 2022 and I had to close my business down because I wasn’t able to recover from almost 12 full months of Melbourne lockdowns. Again, told over the phone that it should be ok to be able to cut back some of the costs if I paid out early but I needed to explain my situation in detail and email it to their general email provided. I did this, revealing even more traumatic and personal information that had occurred in the past 3 months only to be told “sorry, we don’t offer reduced settlements”. Fast forward, I am now out of work and the money has run out…I missed ONE SINGLE payment last week and received a call from the same guy who read my personal email hounding me for the money and threatening to take me to a debt collector with attitude too. Absolutely disgusting. No wonder they don’t have a google listing, they would be rated so poorly that people would run for the hills. No morals or ethics, small company with a fancy website to look professional but nothing of the sort. Signing on with this company has been my biggest regret. They slugged me with 10% interest from the get go. Run while you can!!!!!!
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