My girl passed away on the 28th August here after an operation to remove her spleen which had a mass. They rang to say she had crashed & did I want them to do cpr, she came back & crashed again but was told she was alive when I went to her in the back. I have been traumatised being told she was alive but I saw no breathing whatsoever. They already had the form & pen on the floor. I felt so pressured but the vet said it wasn’t the operation! A nurse was in front of her doing the obligatory. I dont know what time my girl died nothing. I signed was rushed into what I wanted private cremation but wasn’t asked about a casket just scatter box or something. The female vet said I’ll just get the medication think it was a ruse as my girl looked already gone with her eyes, but in way through to the back I asked if she was still with us she said yes! no rise in her abdomen nothing to tell me she was alive. It really has been traumatic.I feel we have been Definitely lied too. Whole situation was poor & will never use or recommend to anyone. Lexie had an operation earlier in the year & the make vet was fabulous at Manxman & the Bolton branch after. But this was just wrong a a few levels. Absolutely dreading going back there to pick her up as we dont know what she will arrive back in won’t be what I wanted I guaranteed. No response from the rubbish manager nothing. I want an investigation. UPDATE My partner picked my girl up this morning from Blackburn, well in a box with paper note in envelope much loved pet of my partners name Im the owner. Our previous dog his box oak one was in a box then placed in a lovely bag with a card etc the extra details. Then you get this Lexie is in a crap cheap so called wood box the base is tough not even smooth supposedly it’s bamboo not what I wanted, the name plate yes her name on but cheapens the look of this is even possible they have like put a pattern around it. Absolute s..t. I’m furious at this.
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