After reading the reviews we were skeptical about using Animal Trust. We registered our Bulldog with this company when he was a puppy but due to being a little further out, we used a more local vet. Fast forward to this weekend just gone, we noticed our boy has snapped/bent his dew claw part and was sore. I rang our usual vet and their out of hours emergency call out fee was £400+I couldn't justify this amount of money for a dew claw so we got intouch with Animal Trust. They got us in quickly, even though out of hours. Honestly, the whole experience was brilliant! The staff were friendly and took the time to speak to us. The environment was very clean. On arrival, we were met by a lovely receptionist. We then saw the nurse and due to the upset our boy was showing we decided on a slight sedation to remove claw and clean it up. We left him there to return later. However, we received a phonecall earlier than expected to say the sedation wasn't needed and managed to do it without as our boy settled once we left. We already paid for the sedation which was refunded to us on collection. The staff were very open and honest and they could have hidden this fact to keep the profit but they didn't. I will 100% be using these going forth! I can not fault anything on this occasion and I was very impressed.Thank you for the care you gave our boy during his visit.
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