The man on reception has an attitude problem and put the phone down on meThe response on google is a perfect example of their toxic culture of no accountability trying to put the blame on me trying to imply im lying when my whole reason for making a complaint in the first place is there imcomptencey that theyve lost my records.I even provided her with phone records to prove.The owner never emailed me like she promised instead wrote this silly repsonse. Very slippery woman indeed
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