I cannot for one minute express my annoyance, I took my dog from another vet practice because all they cared about was money registered him with the animal trust in my local area. They booked him in for a dental which we had to wait weeks for , my dog has already been traumatised by the other vets so I get worried and upset also and he is in discomfort with his teeth so really needed it done. We arrived 15 minutes before and i received a email cancelling his appointment 10 minutes before his appointment. This is totally unacceptable and incompetent and then because I was upset and annoyed the receptionist told me to speak to her better. I was not rude or shouting or anything like that, the reason for the cancellation was SHORT STAFF so now my poor dog has to wait another 3 weeks in discomfort and this place is meant to care for animals. Prior preparation prevents a poor performance and this Barnsley animal trust definitely performs poorly. You cannot even make a complaint because it doesn’t work on their website very convenient.
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