This company is a disgrace. My dog was booked in for an operation in Blackburn, on the day of the operation i received paperwork for a patella operation at a cost of £995, after the operation i was told they did a cruciate operation which cost £1800. Nobody has responded to my email when i questioned this as i know for certain my dog did not have a cruciate operation as he had a cruciate operation the year before on his other leg and couldn’t walk on it for 3 weeks, yet after the patella operation he was walking on it after a week.My balance was then £1882.50, my insurance paid out £1500 in April and i personally paid £382.50 at the end of May yet today i have received a FINAL LETTER threatening me with the balance of £1882.50 being sent to a debt collection agency when everything has been paid. DO NOT USE BOLTON OR BLACKBURN THEY JUST RIP PEOPLE OFF
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