Have to agree with what a lot of others have said about the receptionist (my experience is at Dewsbury) tried for 2 x days solid to call worried about my dog, no answer continually, despite it ringing for 13 minutes on the last occasion I tried, I decided to drive across as I was getting desperately worried. On arrival, I was given an appt but for 3 hours later at which point I explained by now it was an emergency as I had been calling constantly for 2 x days and nobody picked up - to which I got the reply 'well you didn't need to come! you could have just emailed!' - this is in response to a lethargic dog that had been vomiting and passing blood for 4 x days. Zero compassion and a really rude attitude. Why would someone send an email in an emergency and on a Friday too. Really uncalled for and poor. The vet in the end was incredible and another receptionist who served me afterwards was lovely so I think its one or two who completely let this practice down.
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