If I could give zero stars I would. I lost my dog 2 years ago due to old age. 6 months before we lost her, we took her to the emergency vet in Bolton. It was a quiet Sunday evening, and it emerged it was just her anal glands needed squeezing. The lovely (Spanish i think) Vet had us in treated and out within 5 minutes and kindly refused to take payment for this as she couldn't justify the cost for a 3 minute visit. Our dog had a further 4 day stay there a few months later which was a couple of grand (paid for at the time). Since then I have had many, many letters and emails demanding payment for 81.00. Even an email re this 30 minutes after she had been put to sleep at the ashton branch (I was still sat in the car park sobbing!). I have since raised a dispute and apart from a standard email to acknowledge the dispute, have not received any update. Now I am receiving demands from a debt agency now demanding 121.00. I can honestly say I wouldn't ever take a pet to this farce of a vet. They do not communicate between departments, don't care about their customers and see animals as a bank balance. Shame because some of the vets are amazing, compassionate people. It doesn't even end up costing less as the price of thier medications is astronomical compared to other vets.
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