My little dog has allergies and is on medication, rang to re-order her prescription and was told I need to re-order nearer the time they run outRang again and prescription ordered, received an email 2 days later to say prescription refused as she needed a review, when I rang up receptionist was so rude, said she could book my dog in 23 days later, I explained that my dog would be without her medication by then for 3 weeks - she wasn’t helpful at all and flat out refused to give her medication till her review!!I said are you happy that my elderly dog will be suffering for 3 weeks and she said there was nothing she could do!!This medication states should NOT be stopped but weaned off if she was to no longer need them - this didn’t seem to bother the vets at all I’m so upset by their attitude towards me and especially my little dog who has been on this medication for 18months It’s heartbreaking to see her suffering now Won’t be stepping foot back in that place again
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