Just tried to make an appointment for my dog, he has a ear infection and i've tried all the (over counter) drops and powders, was on hold for over an hour to be told that they are only taking emergency appointments now, which is fine, so I either need to call back Tuesday at 8.30 or they can book an appointment for Friday! So I'll call back Tuesday, if he hasn't caused serious damage to his ear by then, and see how long I'm on hold for. Fingers crossed he doesn't become an emergency!
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