animaltrust.org.uk

2.5
2.5 Based on 340 reviews

We're a not for profit vets with clinics situated across the UK. Find out more and book your free vet consultation today......

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Nick Barnes
NEVER WILL I EVER GO BACK.

I have had 2 terrible experiences with this vets now (Bolton practice) where something has been seriously wrong with 2 of my pets and the problems have not been dealt with appropriately. I have then had to go and get second opinions at another vet practice.The most recent being my dog - Holly. was seen on 01.12.22 and saw a lady vet. Holly had been limping for 2-3 days so she was given Metacam after the vet just looked at how Holly was walking. The vet did not examine Holly, did not come near to her, did not check her temperature, her heart beat, her breathing or even her leg which is utterly ridiculous. The vet went on to tell me that she could have damaged a cruciate ligament and that she may need surgery for it after X-rays.One week later and Hollys limping seemed to have stopped, we assumed she was better from the Metacam BUT she then began deteriorating drastically quick. Holly started becoming lethargic, she struggled to transition from lying down and then she stopped eating and became extremely unhappy. Long story short, Holly was took into another vets for blood tests (which showed anaemia) and an actual X-ray. This showed something on the X-ray and the vets needed to operate. The vets removed a huge tumor from Hollys leg but they realized that it had started to affect one of her kidneys which was severely enlarged. Holly had to be put to sleep whilst under sedation because had she have been woken she would have gone into kidney failure, been in excruciating pain and would have passed away in pain.I can't help but think that if the vet had examined Holly that she would still be alive now, she would have had a much greater chance of survival. But I put my faith into the vet and 'TRUST' for 4 weeks to go by and for Holly to no longer be with us at just 7 years old. Holly was a fighter and other limping showed no signs of anything to us.

1
Date of experience: Dec 01, 2022

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Business Details

  • We're a not for profit vets with clinics situated across the UK. Find out more and book your free vet consultation today...

  • language https://www.animaltrust.org.uk

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