Great vets but absolutely no office management whatsoever. Don’t know why they bother giving appointment times as they are never kept. Never once been taken on time and last appointment for 2.30pm - I wasn’t seen until 3.25pm. Absolutely scandalous and a repeating occurrence. The Vets may be busy but do they think I have nothing better to do than sit around in a surgery. I’ve got a job and things to do. They could seriously do with having a “time management” course.
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