Almost impossible to get them on the phone meds over expensive admin very poor . After TTA op my dog was sent home we noticed the wound was leaking and smelly we immediately contacted them explaining the condition and was given a short and uncaring response that it should be OK we insisted that the dog should be looked at and told them we would be bringing her back that day and insisted she see a senior vet it was found she had picked up a very bad infection which took over 10 agonising weeks of home nursing and many visits to the vet.
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