Very unprofessional service from Animal Trust Wrexham. My dog was admitted for a dental procedure. They had his full medical history and if they had read it they would have seen he has a history of hypocalcaemia. They ran bloods on him prior to the GA which showed calcium as borderline low/normal. Knowing this they sent him home without informing me of his calcium levels. That evening he almost died as his calcium levels continued to decrease further. He had a complete seizure, full muscle tetany and had to be admitted to an emergency vet for IV calcium. He is still very poorly. This practice promise to ring within seven days of surgery to follow up on the animal’s welfare. They never called. When I rang to ask for my boys blood results I informed them how ill he was since his dental procedure but was met with nothing more than the words “oh I see”.I wrote a review on Google reviews but Animal Trust have seen to it that it was removed. Pet owners beware.
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