Been taking our dog to both Failsworth and Ashton over the last week.Different opinions off 3 different vets. Two lots of the same medication over the last week, both with different dosage instructions and both dosages proving to be wrong. Took our dog back to Failsworth yesterday at 3pm where they decided to admit him to Bolton. Paid £589 for 2 nights hospitalisation and was told to ring Bolton after 8pm for an update. Got a call at half five to say they had no ambulance to take him to Bolton and that I needed to go and collect him. Was told that the cut off time for ambulance was 4pm. I left him at 3.15pm.An absolute shambles of an organisation. Spent nearly £1000 in the last week and our dog is still ill with no diagnosis and differential advice. Going to a new vet this afternoon. Avoid animal trust at all costs. Quick to take the money but don't have a clue about customer service or care for our pets.Wish I could have left 0 stars and that is being generous. Disgusted
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